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              <p>Aucune activité créatrice ne saurait aboutir sans le désir de ses acteurs. Une des clés de la réussite de l'informatisation consistera donc à susciter et à entretenir chez ses agents (les informaticiens) la flamme du désir pour l'objet de l'informatisation. Il y a du travail à accomplir pour en arriver là, d'après ce que révèle l'observation du terrain concret de l'informatisation : ignorance, haine, mépris, taylorisme au mauvais sens du terme, pressurement des corps et des esprits.</p>
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